If you have been with any of the PLDT services and at times experienced downtime, you probably heared this – “your call is important to us” electronic message everytime you call the provider’s customer service hotline. Are we really important to them?
Check out this one good article from Malaya.com about very poor customer service of PLDT. You would probably relate to this.
PLDT is introducing a new service called PLDT Home Fibr which claimed by the provider as the most powerful broadband service.
Well, they should start getting things better.